ZapSell

Solutions for every need

ZapSell offers various ways to automate customer service and sell more. Explore the use cases and see how we can help your business.

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Answer Questions with AI

AI that learns from your catalog and FAQs to answer questions about products, services, and policies automatically.

  • Instant answers 24/7
  • Learns from your content via RAG
  • Reduces human support load
  • Improves customer satisfaction
Automate Scheduling

Customers schedule appointments, services, and visits directly through chat, 24 hours a day.

  • 24/7 scheduling without receptionist
  • Automatic reminders
  • No-show reduction
  • Calendar integration
Track Deliveries in Chat
Coming soon

Customers check order status and track deliveries without leaving the chat.

  • Real-time tracking
  • Proactive notifications
  • Fewer support calls
  • Carrier integration
Sell Through Chat

Customers browse products, add to cart, and complete purchases without leaving the conversation.

  • Catalog in chat
  • Conversational cart
  • Integrated checkout
  • Abandonment recovery
Smart Recommendations
Coming soon

AI suggests complementary products and helps customers decide what to buy.

  • Automatic cross-sell
  • Personalized suggestions
  • Increased average order value
  • Better shopping experience
Payments in Chat
Coming soon

Accept PIX, cards, and boleto directly in chat. Frictionless payment.

  • Instant PIX
  • Credit/debit card
  • Automatic boleto
  • Smart installments
Widget for Your Site

Mobile-friendly widget that integrates with any site or app in minutes.

  • 5-minute installation
  • Customizable design
  • Mobile-first
  • Works on any platform
Human Escalation

Sentiment analysis detects frustration and escalates to human automatically. AI resolves 70%+, humans handle the rest.

  • Real-time sentiment analysis
  • Escalates by frustration or request
  • Complete conversation history
  • Automatic return to AI
Proactive Campaigns
Coming soon

Send reminders, promotions, and automatic messages to customers at the right time.

  • Automatic reminders
  • Segmented campaigns
  • Time or event triggers
  • Personalized messages
Customer Profiles
Coming soon

Save customer preferences, history, and data for personalized service.

  • Saved purchase history
  • Personalized preferences
  • One-click orders
  • Automatic loyalty
Multilingual Support

Serve customers in any language. AI detects and responds automatically in the customer's language.

  • Automatic language detection
  • Portuguese, English, Spanish and more
  • Native responses, not translated
  • Expand to new markets

Don't know where to start?

Talk to our team and discover the best solution for your business.

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