Integrate with any system
API and webhooks to connect ZapSell to your custom system. Ready-made connectors for major platforms as a bonus.
API & Webhooks
Total freedom to integrate your way. Your system, your rules.
Receive conversation, order and escalation events in your system instantly.
Full control: send messages, query conversations, manage products and more.
Synchronize catalog, orders and customers with your system via API.
OAuth 2.0 and API keys with granular permission control.
Simple to integrate
Receive webhooks when events happen and use the API to respond or query data. Complete documentation and SDKs available.
- Webhook for each new message
- Webhook when escalating to human
- API to send proactive messages
- API to update catalog and prices
// Webhook received
POST /your-endpoint
{
"event": "message.received",
"conversation_id": "conv_123",
"message": {
"content": "What's my order status?",
"sentiment": "neutral"
}
}
// Your response via API
POST /api/v1/messages
{
"conversation_id": "conv_123",
"content": "Your order #456 is on its way!"
}Ready-Made Connectors
Besides the API, we offer ready-made connectors for the most used platforms. Configure in minutes, no code required.
Connect your Supabase data for the AI to query in real-time.
Official WhatsApp Business API.
SMS and WhatsApp via Twilio.
Direct access to your serverless Postgres database via API.
Read Firestore and Realtime Database data in conversations.
Sync products, orders and customers automatically.
Complete integration with catalog and OMS.
WordPress plugin with real-time sync.
Native integration for Nuvemshop stores.
Support for Magento 2 and Adobe Commerce.
Sync contacts and conversation history.
Capture leads and sync with automations.
Create deals automatically from conversations.
Accept payments directly in chat.
Generate PIX QR codes instantly.
Integrated checkout with PagSeguro.
Payments via Mercado Pago with PIX, card and bank slip.
Direct bank payments popular in the Netherlands.
Automatic package tracking.
Quotes and tracking from multiple carriers.
iFood order and delivery status.
Real-time delivery updates.
Create tickets and transfer to agents.
Integration with ticket system.
Bidirectional conversation sync.
Schedule meetings directly in chat.
Sync with your Google Calendar.
Open-source alternative to Calendly.
Respond to DMs automatically.
Ready to integrate?
Start free and test the API. Our documentation has everything you need.